

Business Solutions
	Express
	Freestyle
	Platinum


Communication Components
	Platform
	Applications
	Media Center
	Value-Added Services

Business Solutions

Companies today operate in highly competitive environments and acquisition of new customers alone can’t provide continued growth. As a result, today’s business metrics are focused on retention, satisfaction, products per customer and revenue per customer. Competing in today’s world is all about service and creating a positive impactful customer experience in order to retain customers longer and to gain more opportunities to sell more products to those customers.

IntelliCast delivers this experience to its clients and their customers through three solution offerings:

Express

Express solutions are a suite of pre-defined applications that will have you effectively communicating with your customers through voice immediately. Express applications combine IntelliCast’s feature-rich delivery service with pre-defined call lists, call flows, retry logic and input file formats. These time-tested applications allow for proven results with rapid speed to market.

Learn more about our Express Solutions

Freestyle

Don’t want to be boxed in with a pre-defined solution? Modify one of our existing Express applications to achieve your desired results, or implement a ground-breaking new solution for your market. Freestyle applications allow you to customize applications to create that unique experience that supports your brand persona. Freestyle applications are smart too…they can trigger a communication to customers by monitoring your business events. Freestyle applications also give you access to fax and text to mobile channels.

Learn more about our Freestyle Solutions

Platinum

Ready to lead the pack in customer experience? Want to drive up your satisfaction and retention metrics overnight? Platinum solutions combine our patented Preference Management Center technology with Freestyle applications, allowing customers to drive communication to their channel of choice or delegate certain information to be delivered to another person, such as an assistant, colleague or spouse. Through a highly visible and client branded user interface, customers opt-in to receive information that they find meaningful and relevant….and they tell you where to send it to ensure your message has the highest levels of visibility!

Learn more about our Platinum Solutions

Additionally, IntelliCast can provide access to its key communication components for those clients looking to build on their own solution or utilize components from an existing program. Clients can create a solution with any combination of IntelliCast’s components providing an option for low-cost and accelerated speed-to-market all the way up to highly integrated, delivery agnostic services.

Regardless of which solution or combination of solutions you choose, the goal is simple – deliver business value by:

Driving new revenue
Reducing operating costs
Improving customer satisfaction
Improving customer retention
Increasing brand awareness and loyalty