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Customer RetentionIntelliCast’s Customer Retention Program is designed to help clients recapture lost revenue and improve customer satisfaction. This program includes the following applications: Appointment Reminder Appointment ReminderIntelliCast’s Appointment Reminder Express solution notifies your customers to remind them when they have a scheduled appointment. By proactively contacting your customers, you will reduce appointment no-show rates and achieve maximum resource utilization our solution.With this solution, our clients have experienced:
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Appointment RescheduleIntelliCast’s Appointment Reschedule Express solution notifies your customers when they have missed an appointment and provides them with the opportunity to reschedule. By proactively contacting your customers, you will reduce inbound calls and achieve full resource utilization with our solution.With this solution, our clients have experienced:
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Payment ReminderIntelliCast’s Payment Reminder Express solution notifies your customers when a payment is due on their account. By proactively contacting customers with this important information, you will reduce collection costs and protect your annual revenue with our solution.With this solution, our clients have experienced:
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Payment ConfirmationIntelliCast’s Payment Confirmation Express solution notifies your customers to inform them that their payment was received. By proactively contacting your customers, you will substantially reduce costly inbound calls and improve overall customer satisfaction with our solution.With this solution, our clients have experienced:
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Cancellation AvoidanceIntelliCast’s Cancellation Avoidance Express solution notifies your customers when their payments are critically past due and their service is at risk of cancellation. By proactively contacting your customers with an urgent message, you will recapture lost revenue and reduce collection costs with our solution.With this solution, our clients have experienced:
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