Industries & Applications |
Customer Care
IntelliCast’s Customer Care Program is designed to improve brand loyalty and customer satisfaction. This program includes the following applications:
Welcome Call
Satisfaction Survey
Welcome Call
IntelliCast’s Welcome Call Express solution notifies your new customers when they start service with your company. A welcome call confirms to your customers that they have been subscribed to your services. By proactively contacting your customers, you will experience increased customer satisfaction and full utilization of your resources with our solution.
Designed with your needs in mind
With this solution, our clients have experienced:
- Increased customer retention and brand loyalty
- 96% customer satisfaction ratings
Click here to download more information.
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Satisfaction Survey
IntelliCast’s Satisfaction Survey Express solution briefly interviews your customers at the end of a call in order to gather their valuable opinions. Available at no additional cost, it enables you to proactively capture critical and timely customer feedback that can be used to improve overall customer satisfaction.
With this solution, our clients have experienced:
- 50% survey response rates
- 96% customer satisfaction ratings
Click here to download more information. |
