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Banking & Financial ServicesThe difference between one financial institution and the next is more than just a tenth of a percentage point or a "$50 gift card with every new account." It's how you communicate with your customers outside of the local bank that counts. When you proactively communicate information your customers perceive to be valuable, such as banking alerts with transaction information and fraud alerts, you will benefit from increase brand loyalty and customer satisfaction. Additionally, IntelliCast’s Banking & Financial Services applications are driving revenue, reducing costs and creating long-term customer value for numerous industry leaders. IntelliCast Retail & Commercial Banking Client Successes Include:
Retail & Commercial Banking Applications Balance Alerts: Increase customer satisfaction by notifying your customers with daily account balances or alerts, or simply when their balance reaches below a certain level. Transaction Alerts: Proactively notify your customers when a particular transaction such as a deposit, transfer, payment or withdrawal posts to their account. Overdraft Alerts: Send a message to your customers when their account is at or near an overdraft level. Your customers will appreciate this proactive notification because they’ll be given the chance to transfer money between accounts or make a same-day deposit, which in turn will reduce your overall write-off rates. Security Alerts: By proactively alerting your customers of suspicious activity on their credit card or bank accounts, they will get a head start on suspending transactions, investigating the charges and rectifying the situation, which in turn will further reduce your overall write-off rates. Other applications we recommend include:
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